Privacy Policy
Effective date: Dec 10, 2022
We skyfend (collectively, “we,” “us,” or “our”, “company”) consider your privacy and the security of your Personal Data (as defined below) as highly important. We appreciate your interest in our products and your visit to our website www. skyfend.com. (the “Website”). Your privacy is important to us, and we are committed to respect and protect your privacy to make you feel comfortable when visiting our website.
This Privacy Policy (the “Policy”) applies to all activities with respect to the protection of personal data that we collect, process and store in the course of your visit the Website.
This Policy describes:
1. The Information We Collect from You
2. How We Use Your Personal Data
3. Use of Cookies
4. Your Rights and Choices
5. Third-Party Services
6. Children’ Information Protection
7. Data Security, Integrity, and Retention
8. Disclosure of Personal Data
9. How Long We Store Your Personal Data
10. Changes to This Privacy Policy
11. Contact Us
1. The Information We Collect from You
If you decide to contact us via email or by using our Contact Form provided on our website, any personal data you input in or attach to the correspondence will be collected.
The personal data may be collected includes as below:
1) First name
2) Last name
3) Company/Organization
4) Email
5) Country/Region
6) Phone Number
The above-mentioned data may be collected on entering into a customer relationship, contact with the service department, and business inquiries.
2. How We Use Your Personal Data
We use your personal data for the following purposes in compliance with the laws, regulations and this Privacy Statement. If we use your personal data for purposes other than those listed below, we will explain this to you and ask for your consent again.
1) Providing, improving, and developing our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity.
2) Communicating with you:
Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, and inform you about our policies and terms.
If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us.
NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.
3. Use of Cookies
A cookie is a small text file that is stored to your computer, tablet or smartphone during your first visit to the Website. The cookies are necessary for the technical functioning of the Website and for ease of use. They ensure that the Website works properly and remember your preferred settings. This also allows us to optimize the Website.
We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, ensuring that content in the website is presented in the most effective manner for you, gathering statistical information and analytics in order to improve our Website (and/or services should they be introduced in the future) and to gauge site usage trends, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
In addition, as part of the ‘Analytics’ service, a cookie of the American company Google is placed through our website. We uses this service to keep track and receive reports on the way in which visitors use the website.
You can reject Cookies through your browser. However, please note that if you disable Cookies, we may not be able to provide you with the best service experience and some services may not be used.
4. Your Rights and Choices
1) You have the right to correct all data or to have them removed from the Website. Moreover, in certain circumstances you have the right to ask for removal of your personal data or limit the processing operations. Finally, you have the right to object to the data processing as well as the right to transfer your data to another organization, or have them transferred. We will always observe all statutory obligations when performing these requests.
2）With regard to the marketing communications that we send to you by email you may also follow the clear unsubscribe instructions, which the email marketing communication will display. Follow this instruction will end the reception of this marketing communication.
3) If you have given Skyfend your consent for processing your personal data, you can withdraw this consent at any time. The withdrawal of your consent does not affect the legitimacy of any processing performed on the basis of your consent that took place before the moment of withdrawal.
Note,：
1）If you exercise your right to object or your rights of blocking, deletion or to be “forgotten” or if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some, or any, of the features and functionality of Skyfend Products and Services.
2）These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
3）We may require proof of identification before fulfilling Rights Request, so please provide clear and easy means on communicating with you, so, if it becomes necessary, your identification can be confirmed quickly and easily, and so we can meet its obligations in terms of the duration We has to respond to any Individual Rights Request you make.
We hope that we can satisfy queries you may have about the way we process your data. If you have any concern about how we process your data, or would like to opt out of marketing, you can get in touch with us at info@skyfend.com.
5. Third-Party Services
For the purpose of providing services to you, we may entrust third-party service providers to process your personal information, and such service providers will process personal information in strict accordance with the purpose of our entrustment.
Subject to your prior express consent, we may share your personal data with third party who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services.
We use Google Analytics, which is a web analytics service provided by the third-party provider Google, Inc. (“Google”). Google Analytics is used for the purpose of evaluating your use of the Website, compiling reports on the Website activity and other services relating to the Website and internet usage. The information generated by the cookie about your use of the Website is usually transmitted to and stored by Google on servers in the United States.
Google Privacy Policy is listed below：https://policies.google.com/privacy?hl=en
NOTE:
1) Any information you choose to provide on third-party services, or any information otherwise collected by such third-party sites or services is collected directly by the operators of such services and is subject to those operators’ policies, if any, governing privacy.
2) We are not responsible for the content or privacy and security practices and policies of third-party services to which links or access are provided through the Website. If you opt in to use such third-party services, please be sure to check the Privacy Policies of these sites as well as their “Terms of Use” before engaging in any business or uploading any information.
6. Children’ Information Protection
Our Service is not intended for children under the age of 18 years. However, in some countries, stricter age limits may apply under local law and if you are under the age limit applicable to your country, please do not use the Website, and do not provide any personal data to us.
We do not knowingly collect or process Personal Data relating to children and minors under the age of 18 years, or less according to applicable local laws unless We are legally obliged to do so.
If we become aware that Personal Data was transferred to us or collected by us relating to children and minors under the age of 18 years without the informed consent of a parent or legal guardian, we will delete such Personal Data without undue delay as soon as reasonably possible, including where necessary deleting the account/username opened by the minor.
7. Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect.
We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
We will delete your personal data where the purpose for which the data was being collected or processed ceases to apply, or if applicable data protection rules require us to delete such personal data, unless we have overriding legal interest or another authorized lawful basis for the continuation of the data processing.
We are committed to protecting our Users’ personal data. We implement all reasonably appropriate, industry-standard technical and organizational measures to protect your personal data against loss, alteration, theft or access by unauthorized third parties.
Notwithstanding the above, no system is completely secure or immune from intrusion. Therefore, company does not guarantee or warrant that the measures taken to protect the information will prevent unauthorized access to your Personal Data. In the event company detects a breach of security, you will be promptly notified should your Personal Data be compromised, in accordance with the applicable law.
8. Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We reserve the right to preserve and disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activities, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Website and Services or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
9. How Long We Store your Personal Data
We will only keep your Personal Information for as long as is necessary to fulfil the purpose it was initially collected for, unless we are obliged, in accordance with statutory law to retain your Personal Information for a specific minimum retention period.
The length of time we store and utilize your Personal Information will therefore vary, depending on the reasons of your initial and recurring contact with us. Specific retention periods may be detailed in specific privacy notices relative to the activities concerned and you may request information on the applicable retention period from us at any time.
After the expiration of the relevant retention period, we may retain your data for an appropriate period (but not exceeding the applicable statute of limitation under national laws) to protect ourselves from legal claims, or to administer our business. We will delete your Personal Information, when you request to erase it or withdraw your consent and there is no other legal ground for further processing (e.g. a statutory obligation to retain your Personal Information), or when you object to the processing in accordance with “Your rights and Choices” or when we are obliged to delete it in accordance with an obligation under applicable law.
10. Changes to This Privacy Policy
This Policy may, from time to time, change. Such amendments might become necessary due to the need to keep the Notice up to date, given changes in our business practice or in response to legislative changes, and whether they are international or national changes, and may be made without prior notice.
When we change this Privacy Policy, we will also revise the Privacy Policy Version Date at the top of the Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the Website.
Your continued use of the Website after the effective date of the Privacy Policy means that you accept the revised Privacy Policy.
11. Contact Us
For any questions or concerns relating to this Policy, or our data protection practices, or to make an individual Rights Request, please contact us at:
1) E-Mail：info@skyfend.com
2) Address：4th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen, 518055, China
We will review the issues involved as soon as possible and respond within thirty days from the date of receipt of the complaint.